1. Introduction
MACRO NEO TECHNOLOGY LIMITED (“MACRO NEO”) is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard personal information in compliance with applicable data protection laws, including GDPR (EU), CCPA (California), PIPL (China), and other relevant regulations.
By interacting with us, using our services, or visiting our website, you agree to the collection and use of your information as outlined in this Privacy Notice.
2. Personal Information We Collect & Purpose of Use
We collect and process personal information in the following categories to provide and improve our services:
(A) Customer & Business Partner Information
We collect customer and business partner data to process transactions, manage accounts, and offer product-related services. This may include:
- Identifiers: Name, email, phone number, company name, address.
- Transactional Data: Order history, purchase details, payment verification.
- Communication Data: Messages exchanged via email, chat, or customer service.
- Technical & Usage Data: IP address, device type, website browsing behavior.
Purpose of Use:
✔ Order processing, shipping, returns, and customer support.
✔ Member account management and authentication.
✔ Providing information on new products, promotions, and services.
✔ Compliance with legal and regulatory obligations.
✔ Conducting market analysis and improving products/services.
(B) Supplier & Vendor Information
For procurement and business operations, we may collect:
- Company & Representative Data: Name, contact details, tax ID, bank details.
- Order & Payment Data: Invoices, contracts, and transaction records.
Purpose of Use:
✔ Supplier relationship management.
✔ Ensuring regulatory compliance in international trade (e.g., export restrictions).
✔ Auditing and risk assessment.
(C) Employee & Job Applicant Information
For recruitment and employment management, we may collect:
- Personal & Professional Data: Name, contact details, resume, work history.
- Employment Records: Payroll, tax data, work performance records.
Purpose of Use:
✔ Employee onboarding and HR management.
✔ Compliance with labor and employment laws.
3. How We Share Personal Information
We may share personal information with:
- Affiliates & Subsidiaries for operational purposes.
- Third-party service providers (e.g., logistics, IT security, cloud storage).
- Regulatory Authorities when required by law (e.g., customs, tax authorities).
- International Transfers: We may transfer data to countries including the U.S. and EU member states where appropriate data protection safeguards are in place.
We do not sell personal data and only share it where necessary to fulfill business or legal obligations.
4. Data Security & Protection Measures
We implement industry-standard security measures, including:
✔ Encryption & Secure Transactions: Our website uses SSL encryption to protect online data.
✔ Access Controls: Only authorized personnel have access to sensitive data.
✔ Regular Security Audits: We conduct periodic risk assessments and security updates.
5. Data Retention Policy
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Notice, in accordance with applicable laws.
✔ Customer and transaction records: Up to 7 years (for legal and tax compliance).
✔ Marketing and account information: Until users opt out or request deletion.
✔ Employment & recruitment data: As required by labor laws.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access & Correction: Request a copy of your personal data or update incorrect information.
- Deletion: Request deletion of your personal data, subject to legal requirements.
- Opt-out of Marketing: Unsubscribe from promotional emails anytime.
- Data Portability: Receive your data in a machine-readable format.
- Object to Processing: Restrict how we use your personal data.
To exercise these rights, please contact us at sales@macro-neo.com.
7. Cookies & Tracking Technologies
We use cookies and tracking technologies to enhance user experience and improve website functionality.
✔ Essential Cookies: Required for website operation.
✔ Analytics Cookies: Help us analyze site traffic and improve services.
✔ Marketing Cookies: Used for personalized advertising (only with consent).
You can manage cookie settings via your browser.
8. Contact Us
For inquiries regarding this Privacy Notice, please contact:
📧 Email: sales@macro-neo.com
🏢 Company: MACRO NEO TECHNOLOGY LIMITED
📍 Address: [15B, HangDu Building ,Shenzhen, China]
9. Updates to This Privacy Notice
We may update this Privacy Notice periodically. The latest version will always be available on our website.